The Human Touch.
The key to managing change is to treat people as human beings.
Faced with cutting costs drastically or closing down, the managing director of a small consultancy made a short presentation to all the employees. She outlines the situation and invited them to discuss their individual concerns.
Three quarters of them did so. One resigned, one retired early and two took a salary cut - in a spirit of complete support for the company. Three months later, the firm was back on its feet, more productive than ever.
Managing change means taking active control of any move from A to B, to achieve maximum advantage for your business to thrive.
Identify any need for change early on.
Take the initiative.
Businesses face change all the time, driven by internal or external influences.
The rhetoric of change always includes words like growth, innovation, re-organisation, digitisation, redundancy, relocation and diversification. But most changes in business are minor and incremental.
Making the necessary changes before they're forced upon you will bring competitive advantages. Creating a culture of innovation can transform your business.
Over the next few weeks, we'll look at the following:
Coming Next - Driving Change
Jane Galbraith is the Owner of Market Route Mapping, Non Executive Director, Board & Committee Member and a Business mentor with Scottish Chambers of Commerce. She writes and speaks about developing staff and growth in businesses.