Here is a familiar scenario for all of us; You have an exciting goal in mind, you've done your homework, you think you're amply prepared...
...and things just don't work out. You've probably had times when you thought you were doing what you were supposed to do, but you were misinformed. You thought you had it all laid out, and it just didn't work. You burned the midnight oil day after day, and it didn't help. You couldn't seem to change the end result. These are the times you have to be your own best cheerleader. #GoalSetting #Failure #Cheerleader #Results Is it possible to be a high-standards, results-driven leader while at the same time building an engaged, fun-to-work-with team?It seems that not only is it possible to do both things well, but the best leaders are the very ones who manage to do both.
Business builders suggest they enable leaders to simultaneously drive for results and practice good interpersonal skills. Obviously, these outcomes single out leaders as possessing powerful skills that allow them to perform at a much higher level than those who lack these traits.
Hopefully, you can identify one or two of these six business bridges that will help you achieve this magic combination as well. Author
Jane Galbraith is the Owner of Market Route Mapping and a Business mentor with Renfrewshire Chamber of Commerce. She writes and speaks about developing staff and growth in businesses. Follow her on Twitter at @RetailMapping As a manager in your business, it’s your job to foster and encourage team identity. Research shows that even selfish individuals become cooperative — and possibly altruistic — when they feel that they’re part of a group. So how do you strengthen your team’s identity? Reward behaviour that advances the goals of the group, rather than the individual. Offer your team bonuses, recognition, raises, flexibility, and opportunities based on the entire group’s performance. To avoid free-riding, individual rewards should be given to individuals who make important contributions to the team’s success. This rewards indispensable team members — the unsung heroes who work late, cover for colleagues, and enhance the success of the group. Combining individual and collective rewards ensures that individual members are encouraged and motivated to pursue the team’s goals and help the team succeed. #Results #Accountability #Commitment #Conflict #Trust AuthorJane Galbraith is the Owner of Market Route Mapping and a Business mentor with Renfrewshire Chamber of Commerce. She writes and speaks about developing staff and growth in businesses. Follow her on Twitter at @RetailMapping When you get feedback from your boss or your colleague, it’s tempting to focus on the criticism. After all, that’s where you need to focus if you want to improve. But dwelling on the negative can be debilitating. You also need to make sure you hear the positive:
#Feedback #Praise #ConstructiveCriticism #Learn It seems like the right approach to networking: Figure out what the person you’re connecting with wants to hear, and then work to impress them. But tactics like self-promotion and ingratiation can backfire. Research shows there are two reasons why: Trying to anticipate what will impress the other person both increases your anxiety and makes you feel inauthentic. So don’t adjust your behaviour to cater to others’ preferences. Instead, focus on aspects of yourself that you want to highlight. Talk about topics that interest you. Ask questions that you are genuinely curious to know the answers to. Don’t worry about projecting a particular image. Feeling at ease goes a long way toward leaving a good impression. #FirstImpression #BeYourself #Networking For First-time BusinessesI often have to discuss the nitty-gritty parts of business that you might not want to hear, because being in business is not for everyone. In January, it is worth taking a review (if you're already trading) and take stock of your business achievements, disappointments and of what you learnt in 2016. You'll now be ready to take new steps in 2017, to move and grow your small enterprise.
The reasons businesses don't survive is because they don't realise how hard it really is, how you have to be fully committed to it and how much needs to be learned but in all things business by not doing any of these means setting yourself up for failure.
[Read More]: Warren Buffett's 3 Top Pieces of Advice for Entrepreneurs Combine Your Customer and Employee Feedback Systems.Most companies ask customers for feedback about their products and services. But only 6% ask their employees the same questions. This is a missed opportunity.
A lot of insight can be gained from connecting your customer feedback to your employee feedback systems, especially if you flag interactions where your customers’ and employees’ perceptions diverge. So in addition to asking your customers questions like “Was your problem solved” and “Are we easy to work with?” ask your employees “Did you solve the problem?” and “Was it easy to access the tools and resources you needed to do it?” The combined answers will give you more insight into your customers. And managers can use the information to coach employees, assess whether they had the right tools and resources, and identify people with innovative ideas and leadership potential. Connecting these systems can create powerful feedback loops that both engage employees and help your company respond to fast-changing customer expectations. #Customer #Employee #Feedback |
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