Are 'Nice Customers' Ruining Your Business?

I'm a nice customer.  You all know me.  I'm the one who never complains, no matter what kind of service I get.

I'll go into a restaurant and sit quietly while the waiters and waitresses gossip and never bother to ask if anyone has taken my order.  Sometimes a party that came in after I did gets my order, but I don't complain.  I just wait.

And when I go to a store to buy something, I don't throw my weight around.  I try to be thoughtful of the other person.  If a snooty salesperson gets upset because I want to look at several things before making up my mind, I'm just as polite as can be.  I don't believe rudeness in return is the answer.

I never kick.  I never nag.  I never criticise.  And I wouldn't dream of making a scene, as I've seen some people do in public places.  I think that's uncalled for.  No, I'm the nice customers.  And I'll tell you who else I am.

I'm the customer who never comes back!

- Author Unknown
(but nice customer)

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Customer Experience